Returns and exchange policy
RETURN & EXCHANGE POLICY
Products must be unworn, unwashed, and undamaged. Items must be returned in the condition they were packaged and sent. Products covered in animal/human hair will not be accepted. Products that smell like they have been washed will not be accepted. Products that smell like smoke, cologne, or have deodorant markings or sweat stains will not be accepted.
We offer free exchanges and the customer is responsible for shipping the item back, we will provide the address to send it back once we are emailed. Once we receive the item, your return or exchange will be processed in 5 - 7 business days.
If an item is incorrect, damaged, and want an exchange
Send an email with the following to CustomerService@relentless32.com
- The name on the order
- The order number
- Email the order was made with
- Request for ( a refund or exchange)
- If the item is incorrect, email a photo of the item and why it is incorrect.